“This was the first time we were able to look at our infrastructure holistically, from the application layer to the SAN.”

Application Administration

Performance bottlenecks anywhere in the infrastructure impact application performance and the user experience.  BalancePoint’s end-to-end topology mapping identifies these bottlenecks within minutes for rapid resolution, reducing end user impact. 

Additionally, its unique analytics detail exactly how much server and storage resources the application requires.  Visualizing the actual application workload allows application owners and IT infrastructure managers to optimally layout the infrastructure efficiently balancing performance, service level agreements and associated infrastructure cost.

IT shops with responsibilities for end-user application transaction monitoring often utilize application performance management (APM) and other user-side service assurance technologies like synthetic transactions, application-derived metrics, logfile post-processing, and instrumentation of device drivers, middleware, or web page code. While it is important to assure actual end-user performance, these technologies treat the infrastructure as a “black-box” meaning they do not provide any insight into troubleshooting resource contention, infrastructure optimization, or planning future capacity. These solutions can measure performance from the end-user perspective but they don’t help manage the performance and capacity of the underlying infrastructure.

BalancePoint’s Infrastructure Response Time (IRT) can be used to quickly show if poor end-user performance is due to infrastructure issues. Tracking IRT is a great way for you to know whether the infrastructure is providing good service for your applications and can be used as a base measurement for service level agreements (SLA’s). 

The VistaPrint IT team resolved a mysterious latency problem then went on to use BalancePoint to predict and prevent performance problems with visibility across their virtual and physical infrastructure.

Learn how other application administrators have benefited by reading our case studies.