Manage IT as a Business

Realize Data Center Optimization with Key Performance Indicators

Managing IT as a Business requires optimizing IT infrastructure investment while ensuring service level goals are met. BalancePoint helps manage IT as a business, with dynamic, intelligent, automatically produced GuidePoint™ Key Performance Indicators (KPI’s):

• Infrastructure Response Time™ - The performance service an application receives from IT infrastructure
• Performance Index™ - A measure of how optimally efficient IT infrastructure aligns with application requirements

These KPI’s enable IT management to make mathematically justified decisions to initiate IT optimization projects or make IT purchase decisions. They can then be tracked over the life of the initiatives to validate and show quantified improvement in IT service and efficiency.

Infrastructure Response Time

It can be challenging to ensure that service isn’t interrupted or even degraded when consolidating or virtualizing. Infrastructure Response Time can be baselined and monitored to ensure that critical applications receive the same or better service as changes are made to IT resources.

Performance Index

For example, if important data center applications such as Oracle or MS-Exchange have Akorri Performance Index scores in the following ranges:

• Performance Index = 100
  The assigned IT resources (servers, storage, etc.) are optimally matched to the application’s workload requirements.
• Performance Index > 120
  The assigned IT resources are over-utilized, and IT management should consider technology upgrades or application tuning.
• Performance Index < 30
  The assigned IT resources are under-utilized and IT management should consider efficiency initiatives like server consolidation or storage tiering.
• Performance Index both High and Low
  The assigned IT resources are not well aligned, and IT management should consider load balancing and virtualization projects.

Manage IT as a Business

BalancePoint’s KPI’s are produced automatically by continuous Cross-Domain Analysis™ which can be viewed dynamically online and reported historically over time through BalancePoint’s ViewPoint. IT Business investment decisions and project evaluations can now be made with mathematical certainty. Technical initiatives and efficiency objectives can be measured for success.BalancePoint helps manage IT as a business, with intelligent, automatic KPI’s that can justify, measure, and validate IT initiatives like server consolidation, virtualization, or technology upgrades.

To find out about your Performance Index, please contact us.